FAQ

Lab401 FAQ

Shipping

Where do you ship from?

All items are dispatched from our EU-based warehouse. You will receive a tracking number upon item dispatch. The address used on your purchase is printed as a label - please double check your address to avoid mistakes.

What shipping options are available?

We provide four types of shipping:

  • EU Standard Post
  • EU Express Post
  • International Standard Post
  • International Express Post

Purchasing

What are your payment options?

Purchase and payment can be made directly via this site, using Credit/Debit card or PayPal. 

If you require payment via international bank transfer, this can be arranged - please contact us directly. Please note, minimum order quanities apply to this method. Shipment will not proceed until funds are received.

What is your VAT number?

Lab401 is a Hong-Kong based company - although products are dispatched from our EU warehouse.

Do you provide Law-Enforcement / Educational Discounts?

 

Discounts can be negociated for accredited law-enforcement agencies and educational instituations.