Where do you ship from?
All items are dispatched from our EU-based warehouse. You will receive a tracking number upon item dispatch. The address used on your purchase is printed as a label - please double check your address to avoid mistakes.
What shipping options are available?
We provide four types of shipping:
- EU Standard Post
- EU Express Post
- International Standard Post
- International Express Post
What are your payment options?
Purchase and payment can be made directly via this site, using Credit/Debit card or PayPal.
If you require payment via international bank transfer, this can be arranged - please contact us directly. Please note, minimum order quanities apply to this method. Shipment will not proceed until funds are received.
What is your VAT number?
Lab401 is a Hong-Kong based company - although products are dispatched from our EU warehouse.
Do you provide Law-Enforcement / Educational Discounts?
Discounts can be negociated for accredited law-enforcement agencies and educational instituations.